Refund and Returns Policy

Effective Date: [October 2, 2022]

1. Returns

We want you to be satisfied with your purchase from [Your Company Name]. If you have any concerns about your order, please read our return and refund policy carefully.

1.1 Change of Mind

Change of mind returns are not acceptable. Please carefully consider your purchase before completing the transaction.

1.2 Damaged or Wrong Items

We accept returns for damaged or wrong items. If you receive a damaged or incorrect product, please contact us immediately with details of the issue. We will provide instructions on how to return the item.

2. Refunds

Refunds will be processed once we receive and inspect the returned item. Please note the following:

  • Refunds are only issued for damaged or wrong items.
  • We do not issue refunds for change of mind.

3. Return Process

To initiate a return, please follow these steps:

  1. Contact us at [Your Contact Email/Phone] with details of the issue.
  2. We will provide instructions on how to return the item.
  3. Ship the item to the provided address.

4. Contact Us

If you have any questions or concerns about our return and refund policy, please contact us at:

  • One Square
  • Address: Gulshan-e-Iqbal, Karachi
  • Phone: 03242366782
  • Email: info@onesquare.pk

Please customize the template as needed and ensure that it aligns with your business practices and legal requirements. It’s always advisable to seek legal advice to ensure your policies comply with local laws and regulations.

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